Payment & Billing Support
- Where can I view my balance?
- How can I make a payment?
- Can a pre-authorize a card on my account to make my final payment?
- What is your Refund Policy?
- What payment methods do you accept?
- My question isn't answered here, what should I do?
1 Where can I view my balance?
You can view your balance in the NBC US Camps Customer Portal or Canada Customer Portal, on your Campers Dashboard under Payment Status
2 How can I make a payment?
You can make a payment in your Customer Portal on your Campers Dashboard under Payment Status or at Make A Payment using your confirmation number.
3 Can a pre-authorize a card on my account to make my final payment?
Yes! You will have an opportunity during registration to add a card to be charged on the final payment due date (the first day of the month before camp starts).
If you were not able to add a card, please contact us with the card that you would like to add for pre-authorization.
4 What is your Refund Policy?
For more information on our refund policy, please refer to our NBC Camps Peace of Mind Policy page.
5 What payment methods do you accept?
We accept Visa & Mastercard.
6 My question isn't answered here, what should I do?
Visit our contact page here and fill out the Contact Center Form. We'll be happy to answer your question personally.